A Warning Video About Nashville Real Estate Agents

by Brian on March 13, 2010

real estate agents keep out warning

I recently came across this video and had a great chuckle.  Obviously, it’s out there in the web video world; so, why don’t we discuss its points.  You’re going to find it, watch it and take it as the truth anyway if I don’t talk about it! Let me make it expediently clear, there is a statement in this video that violates anti-trust/price-fixing.  This video is not my opinion nor does it belong to me; however, after you watch it, I’ll talk a little about what this “brilliant” video producer who lives in New York City has to say about the profession I love so much.

Step 1: Do your own research. Before you hire a broker, do your own research what comparable homes have sold for you in your area.

Absolutely. I couldn’t agree more. Be cautious, though, of sites that don’t have a direct IDX feed for closures through your local MLS. Often, data is incorrect or unreported. The bigger issue here is finding an agent who understands HOW to price.  The comparable approach is definitely NOT the way to truly price a home in today’s market. It’s a great broker’s job to be an economist, future-caster and market specialist. There’s more to pricing a home than looking around on the computer to see what the neighbors got.

Step 2: Don’t be pushed to accept a price lower than what you think it’s worth. The narrator says, “Brokers hold their own personal homes on the market longer yielding higher prices.” Let’s test that. According to the last 8,878 “owner agents who sold their personal homes” in the entire middle Tennessee MLS they received 98.26% of list price with an average days on market of 79. Of the homes owned and sold by non-agent owners (a sampling of tens of thousands) sellers received 97.69% of list price with an average days on market of 89. In Nashville proper, owner agents received 97.5% of list price at 62 days on market. Non-agent owners using agents received 97.9% of list price at 67 days on market. I obviously don’t have to explain this point!

I agree however with the phrase “don’t be pushed.” You’re smart enough to google and find this page, so you’re smart enough to know that the person you hired in the first place isn’t going to push you around anyway. If you’ve taken the time to ask the right questions and address the issues, you should feel confident in being advised and counseled, rather than pushed.

Step 3: Don’t be bullied into an open house. He says 2% of all homes are sold at an open house. Again, a wrong statistic. It’s actually less than 1%. I have to agree on the open house thing. Open houses accomplish these things:

1. Generates potential buyers for the agent holding the home.
2. Generates future listings for the agent, as most of the people who come through are neighbors the neighbors who may sell their home in the future and want to check out the competition.
3. Keeps the seller happy because they still continue to believe the myth that open houses sell homes.

Extra Tip in Step 3:  Negotiate a lower commission. There is NO standard commission rate…period. Just remember, you get what you pay for. Find that agent who you think is best for the job. Any agent who will negotiate with YOU on their commission will likely show the same negotiation skills when negotiating the price on your home with the buyer/buyer’s agent.

Step 4: Make them run all offers past you.  In the state of Tennessee, it is illegal for an agent to not present all offers, whether they be on a napkin or a formal contract. Unfortunately, there are agents who choose to break the law. I really can’t comment more on this because there’s few ways to find out if your agent is holding out an offer. I’m sure it happens. All I can say is, I show all offers. In fact, I got fired three years ago for taking a low offer to a seller brought to me by a buyer’s agent. When that same seller called me recently to list more property for the entity, I politely declined.

Step 5: Don’t use your broker’s inspector.  If you have an unethical real estate agent, you won’t know it unfortunately. A good agent should give you choices based off of other clients’ recommendations and experiences. I could care less what inspector someone uses. All inspectors in Tennessee are licensed. I’ve only seen one who didn’t know up from down, and I don’t think that inspector is in the business any more. Again, I’m sure “paying off an inspector” happens, but not in the circles I travel in.

Step 6: Be leery of their renovation suggestions.  I can’t even comment on this one, it’s SO out there. It might as well have said, “Watch for frozen potatoes in their freezer.” It makes no sense no matter how you measure it.  Obviously, someone told the writer he had to have seven points in his video and had to think of something.

Step 7: Consider selling your home yourself.   Absolutely, couldn’t agree more. Consider it. Then consider the fact that I’ve had over 300 credited hours of real estate education, over 900 hours of non-credit real estate education, written over 800 real estate contracts, spent over umpteen whatever hours networking with other agents, been through the doors of over 5000 homes in Middle Tennessee and spent tens of thousands of dollars on tools to connect homes with buyers. Now, consider doing yourself. Good idea?

In this point, the narrator says over 50% of house hunters look on the web for their home. Dude, it’s currently 89%. Yes, that IS over 50%, but come on! Get some updated facts, man!


In conclusion, if you’re the type who still believes this type of rhetoric in the video or is “skeptical” on real estate agents, please do me the favor of not calling, emailing or contacting.  We probably wouldn’t get along too well, and I love, respect and cherish what I do too much to have to defend the all I do to make a fair, honest living.  I tend to work with sellers who “get it” and appreciate me more than I could ever dream of.  For my sellers (and buyers) reading this, I appreciate you so much.  I truly have the best clients anywhere.

Do you have  something you’ve read or seen on the internet or been told by someone that you want explained?  Send it on over, and I’ll happily address it!

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Amazing mashup of lies, damn lies and statistics, to quote M.Twain. I certainly give you credit Brian for your reasoned, logical and accurate reponses to this video. Fortunately we work in an area and market(s) where many of the excesses that spawn this type of mis-information might take place. I am sure that NYC real estate is practiced differently than here, and for that I am delighted. There are many, many excellent ideas coming out of "the City" but not this one....

Hmmmm...this is a discussion that will continue! Hopefully even earlier than mid years...isn't there a small gathering of the real estate world scheduled for April 28th in Nashville? Until one or the other my friend...

@Lenny, you can ALWAYS disagree with me, pal. Our mutual respect spans beyond differences. However, I am going to pop back on this one. I'm not arguing the open house doesn't have value in the grand scheme of real estate. The argument (as you have proven in your comment) is that the open house is for (1) the buyer and (2) the agent. Do you think it's fair to use a seller, who has chosen you as the STEWARD of their home, and their home as a spot for you to prove your skills or connect with buyers OR get the buyer "stick their toe in the water?"

If we truly go to the premise that our service is to THE SELLER selflessly, then the two open house positives of your argument here are invalid.

Have I done open houses? Yes. Do I hold my homes open? Yes. Am I honest with the seller about why they are open or why, absolutely. I consistently have sellers hire me because of my honesty with them over this very issue.

Thanks for reading, my friend. Can't wait to see you at Midyear!

I am rolling in the floor! The author of this video probably tells people they can do surgery on themselves also. He sort of sounds like an info commercial for something else....wonder what he sells??!

Most people are aware of the strategic complexity of a real estate transaction. As a matter of fact the complexity of the transaction to acquire a private property in the United State is what has made us a great nation. Think about it, there is no country in the world who gives such detail and power to the property owner and with those rights, the American property owner can leverage their credit to grow wealth.

Countries all over the world have tried to replicate the real estate transaction but have failed. The United States is immersed in massive legal structures for the ownership of properties. Every developed and emerging country has attempted the legal arrangements transformation into their current complex property system but usually fail.
What most people do not realize is the hidden power and value of what we own and what a complex real estate legal transactions brings to life.
If the author of the video does not believe in the complexity and importance of the real estate transaction, then ask him to go to an emerging country and set up a private real estate transaction. Just try to transfer one property to a private citizen. There are no surveys, lenders, title searches, flood certifications, deed recording, zoning laws, etc. etc.etc. These are complex systems that only a specialized group of professionals understand within one complex transaction....REALTORS.

But what do I know,

Brian, as always, a wonderful respone to someone using a broad brush to paint an inaccurate picture. I'm sure that there are agents out there practicing unfair and unethical behavior but not in the circles of Realtors (not all agents are Realtors) that I am familar with.

I do disagree with you (gasp), which I never thought would happen, on one point that you make. That point is on the value of an open house...I find that many buyers, much like our video/blogger here, like the annominity that the internet and open houses give them. It allows them to stick their toe in the water without making the mistake of aligning themselves with an agent that would not be right for them. These buyers would stay home if it were not for an open house and I'd like to open my clients homes to as many potential buyers as possible. Just my two cents worth...again, a wonderful response to someone with an agenda and limited, if any, facts to support them.

This is an absolutely phenomenal blog post, thank you Brian.

Brian, Excellent post and great comebacks for the author of this video. I question his credentials. He makes some good points, but makes more ridiculous assumptions and spouts totally skewed stats, as you have pointed out. I think the general public is very much unaware of all of the intricacies involved in a real estate transaction.

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